Privacy Policy

Last updated: June 2, 2024

Welcome to NovaPickz (“we”, “our”, or “us”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website https://novapickz.com (the “Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the pages you view, and how you interact with the Site.

We also collect personal information you provide to us when you:

Place an order
Subscribe to our newsletter
Fill out a contact form
Interact with us via email or social media

The personal information we collect may include:

Your name
Email address
Phone number (optional)
Shipping and billing address
Payment details (handled securely via third-party processors)

2. How We Use Your Information

We use the information we collect to:

Process your orders and provide customer support
Send order confirmations, shipping updates, and promotional offers
Improve and optimize our website
Communicate with you via email or messaging platforms
Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your personal information with trusted third parties to help us operate our business, including:

Payment processors (such as Stripe, PayPal)
Shipping and logistics providers
Email marketing services
Analytics providers (such as Google Analytics)

These third parties are obligated to protect your information and use it only for the purposes we authorize.

4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can disable cookies via your browser settings, though some site features may not function properly as a result.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights (For EU, UK, US, and Other Markets)

Depending on your location, you may have certain rights under data protection laws, including the right to:

Access, update or delete your personal data
Object to our processing of your data
Request data portability
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at: info@novapickz.com

7. Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is 100% secure. We recommend you also take steps to protect your information by using secure passwords and avoiding public Wi-Fi when placing orders.

8. Third-Party Services & Links

Our website may contain links to third-party websites (such as social media platforms or partner stores). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Last updated” date.